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Customer Feedback

22/12/2011
Hi just to let you know that fish have been delivered safely and are getting to know their home.Thanks for all your help i will be buying from you again in the New Year when these guys have settled in. Regards Dewhurst Colin
06/12/2011
all fish arrived safe and looking good all feeding well and very active. very pleased will definitly deal again many thanks. Colin Metcalf


29/10/2011
Our new tank inhabitants arrived this morning in great condition. The star fish is stunning and dispite My concerns about re - locating such a fragile animal has already fed. The clown fish is the brightest I've seen for a long time & already very active and inquisitive, the pyjama cardinal is also beautiful & has fed well already. The hermit crab vanished the minute he was released so I've no idea how he is but if the others are anything to go by I've no doubt he'll thrive!! Thankyou, I shall be placing another order soon.
28/092011
I purchased some standard koi carp .from you 2weeks ago.I was so surprised by the quality on arrival. The variety of colours was amazing,I would not hesitate in recommending you to anyone wishing to purchase koi carp With grateful thanks John Hardwick. .
20/08/2011
2 for 1 koi. they have arrived brilliant great colours on them thanks very much will be ordering again, once again thank you for speedy delivery. Christopher May

18/08/2011
Received fish early this morning all in good condition and well packed, They are now enjoying their new home, Many thanks for a quality and proffesional service. I will be back for more fish. David Delve


22/06/2011
Thank you I have recived my order, quickly and efficiently. The fish are all healthy and I am very pleased with the service, which I shall be using again and again. I will be recommending you to all the aquarium keepers I know, so thank you very much. Dave Trezise A happy customer



17
/06/2011
Many thanks for delivery which arrived at 11.45 am.  All the fish are really beautiful & have settled in to their new homes.  We found your service & your products to be excellent & will definitely use you again in the future.  Roger

17/06/2011

Thank you very very much, my delivery arrived this morning! I was very sceptical about ording fish to be delivered, but i was amazed the fish turned up in amazing condition better than we have had from aquatic shops where you pick them yourself! They are extremely happy fisheys in our tank. Thank you so much for helping to make my dad's birthday an extra specail one! I'm sure this is not the last you have heard from us.

Naomi Joynes

15/06/2011
Just to let you know I received my plecos an hour ago and they arrived in perfect condition. Thank you for a wonderful service. Will definitely recommend and use again.
Angela Rolls

22/05/2011
Thought that I would take this opportunity to thank you for the superb, professional service that I received when I placed my first order with you for the clown trigger a few weeks ago now. The service was second to none and the delivery was better than expected with the fish arriving in good condition. Thank you again for the pleasurable experience and I have already begun to recommend you to anyone I know who keeps aquatics. I will be using you again in the near future. John Horner.

20/05/2011
hi david, just to let you know my order landed safely at 9-30, all safe and well, great fish, many thanks, brian
Brian Waller

19/05/2011
I received all of my fish and plants on tuesday and the fish were all fine and healthy and all of the plants were in very good condition, even better than some of the shops ive been in. Thank you for the excellent service provided.  Many Thanks
Jessica Yapp

11/05/2011
hi my fish arrived at 9 50 lovely fish again and well secured thanks cant wait to see how my now 2 rtc s and tigershovel develop and grow on will definately make purchases in future
Chris Sterry

06/05/2011
hi just to confirm my order of a redtail cat arrived at 11 am. my rtc has settled in really well and munched some prawn within an hour.very happy with how he arrived and how he was packaged.great service ... thanks
Chris Sterry

28/04/2011
Would just like to say thank you for my 2 orders the fish are lovely and my tank now looks really good. Your customer support has also been very good so thank you again. I look forward to placing another order with you soon Tracey Mezaguer
22/04/2011
Hi Would just like to say Thank-you for the Lovely Koi that I Purchased Recently. They Arrived safely the following day. Excellent Sevice! Jackie (Crawley)

19/04/2011
Hi, My 8 koi arrived at 1pm today. They look great. Thanks for a great service. Gary (Scotland) --------------------------------------------------------------------------------

19/04/2011
Lovely fish prompt delivery, excellent service will definately use again Thanks
Steve Wilford

16/04/2011
Hi Just to say I have received my fish safely thank you. They were very well packaged and are happy & healthy. Thanks again for very good service.
Amanda Brown

09/04/2011
Hi, I ordered 50 2-3 inch koi from you. They arrived full of life next morning and by my estimation on the larger than anticipated size. Thanks for the speedy service, I'll be back to order more in a few weeks. Sarah (Ashford Kent)

05/04/2011
All fish arrived safely and have settled in fine. Thank you for the quality fish.
Robert Hutchinson

24/03/2011
Hi just a quick note to say fish arrived safely and in perfect condition .Also thank you for the fantastic variety you have sent I am well pleased . Simon Marriott

16/03/2011
My fish arrived safely yesterday (Tuesday). Many thanks. Excellent service that I shall recommend/use again.
Regards,
Jon Williet (From Dorset)

14/03/2011
Hi,
I had two Atlantic Blue Tangs pre-ordered and delivered to me last week. I am just emailing to say thank you very much I was very pleased with your service, I thought the fish were packed extremely well which is very important I feel for the customer and the fish also the fish arrived in very good condition and look great in my reef tank.
will defiantly be using you again.
Many Thanks
Kevin Elliott (From Essex)

10/03/2011
would just like 2 say thank you my delivery cum this morning realy happy wiv the fish and definitly be getting more from you
matthew (From swansea)

08/03/2011
Dear all,
The consignment arrived a couple of hours or so ago. All the fish were in very good condition. They have acclimatised into 110 gallons with the original 23 occupants of similar size very well, with a little squaring up by the Livingstones as to be expected. They have all just had a little munch and I am looking forward to seeing them fulfil their beautiful colours and body shape.

I was reluctant to buy fish on line and this is my first experience. I will happily use your company without fear in the future and excitedly recommend you to all my hobbyist friends

Good job
Kind regards
Andrew Press

23/02/2011
Hi,
Fish arrived in fantastic condition thank you so much for your great service.
Kindest Regards,
Gary Cooper (From Devon)

23/02/2011
Hi, Just wanted to drop you a quick note to thank you for a wonderful service. My order arrived at 9am tofday. Packaging was excellent. I am almost finished maturing a new marine set-up and will definately be ordering from you in the very near future. Kind regards Grant Mackie (From Kent)

19/01/2011
All fished arrived in fantastic health
 Many thanks for a great service much better than some of your competitors
 Kind Regards
 Andrew Beeston (Redhill)
 I will be recommending you to friends!

18/01/2011
I would just like to thank you for my order which arrived today. Absolutly spot on! beautiful lively fish. Settled into tanks straight away and feeding well. Thanks again George Robinson Yorkshire

30/12/2010
Hi, Just a quick note to say thanks for the great service. Got my Lipstick tang. Size was as agreed & I've never seen such a fat tang! Within minutes of going in the tank after acclimatising, he was trying to eat hair algae but then ate some flake anyway!!! Great fish. Thanks again.
Arckivio Funiciello
14/12/2010
just a thank you for delivery recieved saturday 11/12/10 all fish look great well packaged and in great shape well pleased with everything even delivery driver nice guy thank you very much
Stephen Hood (From Nottingham)

11/12/2010
Hi
The fish delivered safely and settling in.
Excellant packing, very impressive
Many thanks
Judith Randell (From Cornwall)

08/12/2010
Hi, just wanted to let you know. All fish arrived safely and have settled in great. Thank you so so very much. Extremely pleased with the quality of the fish AND your service.
Brilliant!!!!
Will definitely recommend and call back soon.
Regards Emma
Emma Wellman (From
south yorkshire)

12/11/2010
I am very pleased with your service ordered at 1.30pm yesterday and floating in my tank at 9.30am today thank you very much. best regards geoff
Geoff Houlding

04/11/2010
hi just wanted to email you to say a massive thanks. i got my order this morning and was very happy with what i got!!!!! great service. will definatly be ordering from you again. once again many thanks fiona.
Fiona Marples

03/11/2010
I would like to thank aquaticstoyourdoor for the professional way that they work the fish i ordered were superb and the delivery excellent delivered to me in less than 17 hours well packed and insulated the best i have ever dealt with online i would highly recommend and i will certainly buy from them again
 
t b nicholls


02/11/2010
Hello Aquatics-to-your-door,just wanted to write & say my 5 Frontosa's were delivered bang on time,& they are all doing well in there new tank.Thankyou very much.I will no doubt be doing a lot more buisness with you in the near future.
Gary Wildman

29/10/2010
just want to thank you so much for a wonderful service , fish arrived about 10 am ,all well and healthy ,i will reccommend you tp others and will deal with you again
kind regards with thanks sharon baxter (From Durham)

24/10/2010
Received my algae blenny, what a great looking fish! Will definitely be shopping with you again.
 Many thanks.
Stuart Sanderson (From North Somerset)

06/10/2010

Hi Folks

Just wanted you to know that everyone has arrived safe, happy, healthy and eating.

Many thanks again; very please.

Have a Good Day

Linda Abbott (From Fife)


03/10/2010
I just wanted to say thank you and congratulate you for the first class service your have offered when buying my fish The fish arrived on Saturday, (and I was even called by yourselves to confirm the Saturday delivery was not a mistake because it was more expensive), which was impressive in itself !! The fish are beautiful, and healthy after their travels, I will certainly use you again and reccomend Well Done David Shepherd (From Dorset)

24/09/2010
Hi Mike
Received my fish yesterday.Big thanks!
Superb fish, a great pair, high quality!
Consider me a new regular customer.
I am will be looking for a couple of different fish over the next few weeks, I'll give u a shout
Excellent service
Best regards
Andy

21/09/2010
Just to let you know that my 8 Neons and 4 Blue Rams arrived safely this morning at 9:30, they all look wonderful and have settled into the tank with no problems at all. This was my first order from you, but I'm sure it won't be my last. Matt Somerton-Rayner

21/09/2010
Hi my 6 koi arrived at dinner time today this is the first time i have ordered from your company and would like to say thanks for a great service and great looking fish. thanks marcus
17/09/2010
Fish arrived safely at 8.30am. They have settled in nicely and are feeding with the others.
Look very nice Koi. Many thanks for your excellent service. George Foster

02/09/2010
Dear Aquatics to your Door,
This is the first  time I have ordered from you .I am delighted with the goldfish you sent.They are all beautiful , look very healthy and have settled well into their new home.
You would have been impressed to see how carefully the delivery man carried them to my door.
Thankyou- I am most impressed with the service you give,
Regards, Janice McConway

02/09/2010
Thank you for your great service fish look great
Thanks again
Robert Semple (From Grampian)

28/08/2010
We're delighted with our two healthy, lively fish which have happily settled into their new home. We'll be ordering more in due course. Marla & Steve Coventry

26/08/2010
hello, order 2814 arrived this morning,great delivery as usual,lovely fish in good condition, i am very pleased with it. all the koi i have bought from you are feeding well,your koi are a credit to you & well looked after, looking foreward to buying from you again. many thanks, norman. (From Cumbria)

22/08/2010
Thank you for a splendid fish.. The two Koi bonded instantly.. Brian L, Worcester.

22/08/2010
I would just like say that the fish arrived unstressed and in good health. I was not sure what quality of fish to expect but the quality was brill. will be putting an new order in at the in four week's again. Many Thanks Paul

20/08/2010
Hello Aquatics,

My Fish arrived early this morning, and I floated them until now, and I would like to thank you for good service and quality of the fish and the good assortment of colours. They were very well packaged, and I will recommend you to my friends,
Very many thanks,            Ray Brown  (Wigginton York)
30/07/2010
I would just like to express my thanks. The fish arrived unstressed and in good health. I was not sure what quality of fish to expect but the quality and colouring of the Koi sent was spectacular. Thank you.
Paul Everall (From Staffordshire)

28/07/2010
Hi, Just wanted to let you know my live rock arrived safe & sound, very well packaged and excellent delivery service. The rock is fantastic!! Great value for money, I'll look forward to shopping with you again soon. Kind regards Julie

22/07/2010
i orderd 2 koi on sunday night delivered tuesday first class fish first class service first class company
Dave Filcher ( from tyne and wear)

16/07/2010
hi, just wanted to say thank you so much for the delivery that i received this morning, fish and sea horses in great condition, look fantastic, 1st class service, thanks again,
Toni Balm (from Sheffield)

15/07/2010
my husband got me some live rock from yourselves i just wanted to say thankyou so much i received it today the 15th of july it was fantastic thankyou so much my tank is a 350 corner tank and needed a boost of live rock after looking around the few shops around i thought give you a go and im very pleased i did thankyou again angiexx (From Hull)

25/06/2010
My second batch of Koi arrived today, on time.  The fish were in excellent condition, no stress. I am very pleased with the service.  I will definitely use Aquatics to Your Door again.    Robbo , West Brom

23/06/2010
Fish arrived this morning, all OK.
Many thanks for your excellent service.
Stephen Lonsdale (From Durham)

22/06/2010
hi aquatics to ur door
thanks for the first batch of fish i recevied 2wks ago there doing realy good,your service is 2nd to none i will recomend you to anyone many thanks kevin kewley (From Aberdeen)

08/06/10
recieved fish before 9am absolutely delighted with the mix of colours and quality of fish will use your company next time i need more fish many thanks first class all round Malcolm Jackson (Chatham Kent)

08/06/10
FISH CAME ON TIME THEY LOOK GREAT FANTASTIC INFACT HEALTHY LOOKING AND THEY FED 5 MINS IN POND
Graham Mason (From Stirlingshire)

03/06/10
Quality & variety---EXCELLENT Comms from you & courier--EXCELLENT Customer service--EXCELLENT Delivery as arranged--EXCELLENT Packaging/protection--EXCELLENT Health screening before despatch is very reassuring!!!!!! NEED I SAY MORE BUT THANK YOU!! WILL BE RETURNING AS/WHEN NEED TO!
John Dowd (From Tyne and Wear)

02/06/2010
i am so pleased with my fish. thank you so much. i will be ordering more in the future.
Val Tidy (From Surrey)

18/05/2010

Hello, Just to let you know that my koi arrived today, They are fantastic, Very pleased, I will be ordering from you again in the furture.Thanks very much. karen.
(From Lancashire)

15/05/2010

Hi, thankyou very much for my order , fish arrived safe and sound . lovely choice of Angel fish. many thanks  Norma Lewin
(From Merseyside)

15/05/2010

hi just a message to say thanks for a super purple tang, super size and healthy fish look forward to dealing with yous again. thanks scott
(From Durham)

13/05/2010

just wanted to say a big thank you for my order which arrived today, i was very please with the really nice mix of colours, they will look great as they begin to grow. to michael again thank you the silver fish looks great.
Samantha Heslam
(From Tyne and Wear)

06/05/2010

Dear all, Just to let you know that the above order arrived safe and sound this morning. We moved to this new house two years ago, but as I am confined to the house through ill health we furnished and filled the house by using the internet. Never in a million years did I expect to be able to restock my aquarium in a similar way. I am astonished with your efficient, prompt and safe service. Well done. Many thanks. Edwin Pearsons.
(From Northumberland)

05/05/2010

Hi, Just a quick message to say thanks for a exellent service,great packaging,great delivery and quality fish which are all now swimming very happily in my tank. Will definately be buying from you again. Kind Regards Jason Smith
(From Kent)


20/04/2010

Many Thanks
 
 just to let you know the Cream Angel arrived this morning bright and early and is settling in nicely.
 
Thanks again for your quick service and previous advice
 
Best rgds
 
Peter Southwell
(From Hampshire)

13/04/2010

Just wanted to thank you for the beautiful,healthy & lively fish (so far so good!) I received about an hour ago! Will definitely order from you again!

Julie Scott (on our Facebook page)


25/03/2010

I would like to thank you for the fish which arrived safely this morning. I think your packing etc is excellant.. Many thanks Dave
(From Middlesex)

22/03/2010

top stuff many thanks guys
 
top company you run i can tell you that, your customer service is second to none better than the tropical people i used once
daz
Darren Loud (From Dorset)

20/03/2010

hi there

Just wanted to say a big thank you for all your help and support you have given me over the past few weeks, my new rittie annimone is doing very well in my tank and has been wonderful to watch my clowns play in it and the new regal tang has settled in nicely.

many thanks

a surridge
(From Shropshire)

19/02/2010

Hi,
Thanks very much very pleased with fish hope to use you again will recommend to my friends and family.
Duncan McLean.

13/02/2010

hi 
just wanted to say thankyou for the safe arival of my fish, i was very pleased with the packaging, order, and service i recived. they are all swimming happily in my tank. i have mentioned your site to a few friends highly recommending you. and will be useing your services again myself.
 
thankyou
 
A surridge


03/02/2010


Hi, Just to let you know the fish arrived a short while ago. Excellent Service, they are all looking healthy and alert. They are just acclimatising in their bags, in the tanks. Courier was excellent too, he knew they were fish so they appear to have been handled correctly during transit as well.
Many Thanks,
Donald

04/02/2010

Order received 12:30hrs today. All in perfect condition and now happily ensconced in quarantine tank.
Many thanks Colin

18/01/10

I just wanted to thank you for my live rock. The delivery was really fast so thanks for that too! I'm really pleased with the quality and variety of the rock that I received, and have recommended you to everybody on the fish forum that I'm on. My new tank looks great with the rock in it.
Thanks again! Natalie

18/1/09

I’ve just had my first delivery from this company & from the first email I sent them up to the now they have been helpful & obliging, a pleasure doing business with them a company well worth dealing with. Excellent service with first class support a company well worth supporting with your trade thanks for all your help David
Chas Howard (on our facebook page)

13/1/10

Just wanted to thank you for brilliant service - the shrimp arrived looking great, all alive and active, and are just settling down now before they go into the tank. The courier was really knowledgeable and advised to introduce light really slowly.. top bloke!
Thanks again,
Vicki

31/12/09

Hello Aquatics to you door, Just a quick to to thank you for the healthy (so far!) fish delivered this morning and to wish you a happy new year.
Thanks Ben

26/11/09

Hi we recently brought 14kg of live rock and live sand from you and we would like to let you know how happy we are with the quality of it. We were a little unsure originally about buying live rock in this manner ,but after speaking with the staff at your shop who were very helpful and gave us good advise decided to order. We will definitely be purchasing our fish from you and will be recommend you to our friends.
Thank you very for your excellent service.
Helen Freeman

20/11/09

Hi I have received fish this morning and they were excellent,
Thanks Wayne

3/11/09

Thank you so much, the fish arrived this morning, fit and well. They have lovely markings, I am very pleased with them thank you.
Jane

3/11/09

Would like to thank you for my recent delivery of fish which I purchased from yourselves. The fish were as described, wonderfully packaged and in great health. I would highly recommend your company to others and look forward to purchasing from you in the future.
Many Thanks,
Mr Simon Thorley

22/10/09

I received my delivery by 11-30 am today as my naso tang wasn't in stock to which I received a call to tell me this. I would just like to say that I’m very happy with my purchase and will no doubt be ordering again in the near future and will be passing your site onto a few friends of mine who have marine setups.
Thank you once again Mr Ainger a very happy customer!

15/10/09

I would like to thank you for the excellent service that you have provided. In the past I have used many suppliers and they are usually expensive, delay delivery or substitute stock without notice. So as of today you are my new supplier. Your website is so easy to use, carries an up to date stock and is very well priced, above all the packaging, shipping and livestock were all excellent.
Many thanks again Shane...

23/10/09

The fish have arrived safely and in good condition. As this is the first time I have purchased fish on line I am delighted with both the quality of the fish and the care with which they have been transported.
Many Thanks Bob Lunt