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Customer Feedback

02/09/2010
Dear Aquatics to your Door,
This is the first  time I have ordered from you .I am delighted with the goldfish you sent.They are all beautiful , look very healthy and have settled well into their new home.
You would have been impressed to see how carefully the delivery man carried them to my door.
Thankyou- I am most impressed with the service you give,
Regards, Janice McConway

02/09/2010
Thank you for your great service fish look great
Thanks again
Robert Semple (From Grampian)

28/08/2010
We're delighted with our two healthy, lively fish which have happily settled into their new home. We'll be ordering more in due course. Marla & Steve Coventry

26/08/2010
hello, order 2814 arrived this morning,great delivery as usual,lovely fish in good condition, i am very pleased with it. all the koi i have bought from you are feeding well,your koi are a credit to you & well looked after, looking foreward to buying from you again. many thanks, norman. (From Cumbria)

22/08/2010
Thank you for a splendid fish.. The two Koi bonded instantly.. Brian L, Worcester.

22/08/2010
I would just like say that the fish arrived unstressed and in good health. I was not sure what quality of fish to expect but the quality was brill. will be putting an new order in at the in four week's again. Many Thanks Paul

20/08/2010
Hello Aquatics,

My Fish arrived early this morning, and I floated them until now, and I would like to thank you for good service and quality of the fish and the good assortment of colours. They were very well packaged, and I will recommend you to my friends,
Very many thanks,            Ray Brown  (Wigginton York)
30/07/2010
I would just like to express my thanks. The fish arrived unstressed and in good health. I was not sure what quality of fish to expect but the quality and colouring of the Koi sent was spectacular. Thank you.
Paul Everall (From Staffordshire)

28/07/2010
Hi, Just wanted to let you know my live rock arrived safe & sound, very well packaged and excellent delivery service. The rock is fantastic!! Great value for money, I'll look forward to shopping with you again soon. Kind regards Julie

22/07/2010
i orderd 2 koi on sunday night delivered tuesday first class fish first class service first class company
Dave Filcher ( from tyne and wear)

16/07/2010
hi, just wanted to say thank you so much for the delivery that i received this morning, fish and sea horses in great condition, look fantastic, 1st class service, thanks again,
Toni Balm (from Sheffield)

15/07/2010
my husband got me some live rock from yourselves i just wanted to say thankyou so much i received it today the 15th of july it was fantastic thankyou so much my tank is a 350 corner tank and needed a boost of live rock after looking around the few shops around i thought give you a go and im very pleased i did thankyou again angiexx (From Hull)

25/06/2010
My second batch of Koi arrived today, on time.  The fish were in excellent condition, no stress. I am very pleased with the service.  I will definitely use Aquatics to Your Door again.    Robbo , West Brom

23/06/2010
Fish arrived this morning, all OK.
Many thanks for your excellent service.
Stephen Lonsdale (From Durham)

22/06/2010
hi aquatics to ur door
thanks for the first batch of fish i recevied 2wks ago there doing realy good,your service is 2nd to none i will recomend you to anyone many thanks kevin kewley (From Aberdeen)

08/06/10
recieved fish before 9am absolutely delighted with the mix of colours and quality of fish will use your company next time i need more fish many thanks first class all round Malcolm Jackson (Chatham Kent)

08/06/10
FISH CAME ON TIME THEY LOOK GREAT FANTASTIC INFACT HEALTHY LOOKING AND THEY FED 5 MINS IN POND
Graham Mason (From Stirlingshire)

03/06/10
Quality & variety---EXCELLENT Comms from you & courier--EXCELLENT Customer service--EXCELLENT Delivery as arranged--EXCELLENT Packaging/protection--EXCELLENT Health screening before despatch is very reassuring!!!!!! NEED I SAY MORE BUT THANK YOU!! WILL BE RETURNING AS/WHEN NEED TO!
John Dowd (From Tyne and Wear)

02/06/2010
i am so pleased with my fish. thank you so much. i will be ordering more in the future.
Val Tidy (From Surrey)

18/05/2010

Hello, Just to let you know that my koi arrived today, They are fantastic, Very pleased, I will be ordering from you again in the furture.Thanks very much. karen.
(From Lancashire)

15/05/2010

Hi, thankyou very much for my order , fish arrived safe and sound . lovely choice of Angel fish. many thanks  Norma Lewin
(From Merseyside)

15/05/2010

hi just a message to say thanks for a super purple tang, super size and healthy fish look forward to dealing with yous again. thanks scott
(From Durham)

13/05/2010

just wanted to say a big thank you for my order which arrived today, i was very please with the really nice mix of colours, they will look great as they begin to grow. to michael again thank you the silver fish looks great.
Samantha Heslam
(From Tyne and Wear)

06/05/2010

Dear all, Just to let you know that the above order arrived safe and sound this morning. We moved to this new house two years ago, but as I am confined to the house through ill health we furnished and filled the house by using the internet. Never in a million years did I expect to be able to restock my aquarium in a similar way. I am astonished with your efficient, prompt and safe service. Well done. Many thanks. Edwin Pearsons.
(From Northumberland)

05/05/2010

Hi, Just a quick message to say thanks for a exellent service,great packaging,great delivery and quality fish which are all now swimming very happily in my tank. Will definately be buying from you again. Kind Regards Jason Smith
(From Kent)


20/04/2010

Many Thanks
 
 just to let you know the Cream Angel arrived this morning bright and early and is settling in nicely.
 
Thanks again for your quick service and previous advice
 
Best rgds
 
Peter Southwell
(From Hampshire)

13/04/2010

Just wanted to thank you for the beautiful,healthy & lively fish (so far so good!) I received about an hour ago! Will definitely order from you again!

Julie Scott (on our Facebook page)


25/03/2010

I would like to thank you for the fish which arrived safely this morning. I think your packing etc is excellant.. Many thanks Dave
(From Middlesex)

22/03/2010

top stuff many thanks guys
 
top company you run i can tell you that, your customer service is second to none better than the tropical people i used once
daz
Darren Loud (From Dorset)

20/03/2010

hi there

Just wanted to say a big thank you for all your help and support you have given me over the past few weeks, my new rittie annimone is doing very well in my tank and has been wonderful to watch my clowns play in it and the new regal tang has settled in nicely.

many thanks

a surridge
(From Shropshire)

19/02/2010

Hi,
Thanks very much very pleased with fish hope to use you again will recommend to my friends and family.
Duncan McLean.

13/02/2010

hi 
just wanted to say thankyou for the safe arival of my fish, i was very pleased with the packaging, order, and service i recived. they are all swimming happily in my tank. i have mentioned your site to a few friends highly recommending you. and will be useing your services again myself.
 
thankyou
 
A surridge


03/02/2010


Hi, Just to let you know the fish arrived a short while ago. Excellent Service, they are all looking healthy and alert. They are just acclimatising in their bags, in the tanks. Courier was excellent too, he knew they were fish so they appear to have been handled correctly during transit as well.
Many Thanks,
Donald

04/02/2010

Order received 12:30hrs today. All in perfect condition and now happily ensconced in quarantine tank.
Many thanks Colin

18/01/10

I just wanted to thank you for my live rock. The delivery was really fast so thanks for that too! I'm really pleased with the quality and variety of the rock that I received, and have recommended you to everybody on the fish forum that I'm on. My new tank looks great with the rock in it.
Thanks again! Natalie

18/1/09

I’ve just had my first delivery from this company & from the first email I sent them up to the now they have been helpful & obliging, a pleasure doing business with them a company well worth dealing with. Excellent service with first class support a company well worth supporting with your trade thanks for all your help David
Chas Howard (on our facebook page)

13/1/10

Just wanted to thank you for brilliant service - the shrimp arrived looking great, all alive and active, and are just settling down now before they go into the tank. The courier was really knowledgeable and advised to introduce light really slowly.. top bloke!
Thanks again,
Vicki

31/12/09

Hello Aquatics to you door, Just a quick to to thank you for the healthy (so far!) fish delivered this morning and to wish you a happy new year.
Thanks Ben

26/11/09

Hi we recently brought 14kg of live rock and live sand from you and we would like to let you know how happy we are with the quality of it. We were a little unsure originally about buying live rock in this manner ,but after speaking with the staff at your shop who were very helpful and gave us good advise decided to order. We will definitely be purchasing our fish from you and will be recommend you to our friends.
Thank you very for your excellent service.
Helen Freeman

20/11/09

Hi I have received fish this morning and they were excellent,
Thanks Wayne

3/11/09

Thank you so much, the fish arrived this morning, fit and well. They have lovely markings, I am very pleased with them thank you.
Jane

3/11/09

Would like to thank you for my recent delivery of fish which I purchased from yourselves. The fish were as described, wonderfully packaged and in great health. I would highly recommend your company to others and look forward to purchasing from you in the future.
Many Thanks,
Mr Simon Thorley

22/10/09

I received my delivery by 11-30 am today as my naso tang wasn't in stock to which I received a call to tell me this. I would just like to say that I’m very happy with my purchase and will no doubt be ordering again in the near future and will be passing your site onto a few friends of mine who have marine setups.
Thank you once again Mr Ainger a very happy customer!

15/10/09

I would like to thank you for the excellent service that you have provided. In the past I have used many suppliers and they are usually expensive, delay delivery or substitute stock without notice. So as of today you are my new supplier. Your website is so easy to use, carries an up to date stock and is very well priced, above all the packaging, shipping and livestock were all excellent.
Many thanks again Shane...

23/10/09

The fish have arrived safely and in good condition. As this is the first time I have purchased fish on line I am delighted with both the quality of the fish and the care with which they have been transported.
Many Thanks Bob Lunt