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Delivery Information

Fish Orders-

Deliveries in England and Wales (delivery before 1pm)

  • The standard cost is £14.95 for any orders under £100
  • For orders over £100 it is free

 If you require a timed delivery the costs are as follows:

 For orders under £100:
  • Before 9am- £24.60
  • Before 10am- £22.10
For orders over £100:
  • Before 9am- £9.65
  • Before 10am- £7.15
Saturday Deliveries- England and Wales (Before 1pm)
  • Standard Cost- £27.75
  • For orders over £50- £19.95
  • For orders over £100- £17

Scotland Deliveries (Before 5pm)

For Scotland Lowlands the delivery cost is the same as England and Wales but may not arrive until 5 pm.

For Scotland Highlands (and the Isle of Wight) the prices are as follows:
  • For orders under £100- £20.95
  • For orders over £100- £6
We have a calendar system on checkout so you can choose your delivery day. All orders placed by 2pm can be dispatched for delivery the next day. Our fish are placed in plastic bags with water and oxygen. The fish are then put in a polystyrene box with a heat pack if necessary and then into a cardboard box. This should ensure minimal heat fluctuations and keep the fish safe.

Due to the packing costs involved we have a minimum order of £20 on livestock orders.

They will then be shipped on our overnight service. You must be available to receive and sign for the fish to receive our arrive alive and 5 day guarantee, Please then read our acclimatizing guide on the best way to settle your new fish in. If there are any problems with your delivery please call us.

Remember to choose your fish carefully after reading our guides as we cannot take any returns on livestock.

Dry Goods

We now offer two more delivery options for dry goods ordered without fish.

For orders of just fish food, we offer a £4 postage charge. (Only available for England and Wales).

For other dry goods the postage is £8 for England, Wales and Scottish Lowlands and £15 for Scottish Highlands.