This pack contains the two products needed to get your aquarium up and running and safe for fish, Tap Water Safe, and Filter Starter.
Fish Orders
You can enter your required delivery day in the box provided at checkout so you can order in advance. Unfortunately, we cannot deliver livestock to Northern Ireland, or the Isle of Man.
Please note we cannot deliver the day after a bank holiday..
Our fish are placed in plastic bags with water and oxygen before being put in boxes. Tropical fish are then put in a suitable insulated box with a heat pack if necessary. This should ensure minimal heat fluctuations and keep the fish safe.
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Due to the packing costs involved, we have a minimum order of £35 on livestock orders (excluding delivery).
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They will then be shipped on our overnight service. You must be available to receive and sign for the fish to receive our arrive alive guarantees. Please then read our acclimatising guide on the best way to settle your new fish in. If there are any problems with your delivery please call us. There are sometimes delays out of our control due to weather, traffic and accidents, please call us if your delivery is late, we do still need you to be available for the delivery due to it being livestock. Remember to choose your fish carefully after reading our guides as we cannot take any returns on livestock.