Fish Orders
Weekday deliveries-
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- The standard cost is £19.95
Unfortunately, we cannot deliver livestock to some parts of the Scottish Highlands, Northern Ireland, Isle of Wight or the Isle of Man.
Please note we cannot deliver the day after a bank holiday.
Our fish are placed in plastic bags with water and oxygen before being placed in boxes. Tropical fish are then put in a suitable insulated box with a heat pack if necessary. This should ensure minimal heat fluctuations and keep the fish safe.
Due to the packing costs involved, we have a minimum order of £35 on livestock orders (excluding delivery).
They will then be shipped on our overnight service. You must be available to receive and sign for the fish to receive our arrive alive and health guarantees. Please then read our acclimatising guide on the best way to settle your new fish in. If there are any problems with your delivery please call us. There are sometimes delays out of our control due to weather, traffic and accidents, please call us if your delivery is late, we do still need you to be available for the delivery due to it being livestock.
Remember to choose your fish carefully after reading our guides as we cannot take any returns on livestock.
Our fish are kept in mixed tanks and we cannot guarantee sexes on the fish.
Dry Goods and Tropical Plants Orders
There is no extra delivery charge for dry goods/pet products ordered with fish, you will only be charged the livestock delivery charge as above.
For dry goods only orders the charge is £3.99. Please note we can only send dry goods for Tuesday to Friday.
Pond Plants
We now supply a large range of pond plants including Lilies, oxygenators, marginals and floating plants.
Our Pond Plants are sent directly from our Supplier so delivery is separate from fish deliveries and will occur a delivery charge separate from our usual delivery charges.
Pond Plant orders must be placed separately from your fish order to avoid confusion on delivery times.
Delivery Charges for Pond Plants–
Standard Delivery (England, Wales, Scottish Lowlands)-£5.99
Free delivery over £60
Pallet Delivery- Please enquire for pallet deliveries of 30L Plants
Please enquire for quotes to Scottish Highlands.
Delivery Times-
Standard Plant Delivery- 3-6 Working days.
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